Huntress is a legitimate and well-regarded cybersecurity company offering solutions for Identity Threat Detection and Response (ITDR), among other services like Endpoint Detection and Response (EDR) and Security Awareness Training (SAT). 

Evidence for reliability

  • Positive user reviews and testimonials: Many users express satisfaction with Huntress, praising its effectiveness in detecting and responding to threats, its ease of use, and the expertise of its Security Operations Center (SOC) team.
  • High customer satisfaction scores: According to a survey of 161 Huntress users, 100% would recommend Huntress Managed ITDR, and 99% believe it's better than other solutions.
  • Proven threat detection and response capabilities: Users report that Huntress has successfully identified and mitigated various threats, including persistent footholds, ransomware attacks, and business email compromises.
  • Focus on a human-led SOC: Huntress differentiates itself by employing a 24/7 SOC team that manually reviews potential threats, reducing false positives and providing actionable remediation steps.
  • Awards and recognition: Huntress has earned top honors in G2 reports for Managed Detection and Response (MDR), including Managed ITDR, indicating strong industry recognition. 

Areas for potential improvement

  • Alert System: Some users find the alert system inefficient and desire more customization options.
  • Integration with Other Tools: A few users express a desire for greater integration with other security tools, particularly Microsoft Defender for Endpoint (MDE).
  • Cost: Some small businesses may find the cost of Huntress's services to be a consideration.
  • Reporting: Some users wish for more detailed reporting on various aspects of their security posture. 

Conclusion

Based on available information and user feedback, Huntress is a reliable ITDR system and not a scam. It provides valuable security services, particularly for small and mid-sized businesses that may not have the resources for an in-house SOC team. While there are areas where some users desire improvements, the overall sentiment is overwhelmingly positive regarding its effectiveness, ease of use, and support quality

💡 About the Author:
Sana Allah Kheiri is the founder of Paratopic Technologies LLC and leads the company’s research and development in AI, cybersecurity, and digital freedom initiatives. Through his blog and technology campaigns, he advocates for the decentralization of digital rights in authoritarian-leaning environments.